Patient Information
Office Hours
Our offices are open 8:00 AM to 5:00 PM Monday through Friday. We are closed on weekends and Holidays.
Insurance
We work closely with our patients and a broad range of insurance carriers to facilitate the reimbursement process. We will file insurance claims for you if required by your insurance plan. For our Medicare and HMO/PPO patients, we accept the contracted payment for our fees, excluding your deductible and co-payment (if applicable). For private pay patients, we require that you pay for your services at the time of your visit unless other arrangements have been made. For your convenience, we accept Visa, MasterCard, American Express, Discover, and other major credit cards. We participate with many different PPO and HMO plans as well as accepting traditional indemnity insurance. If you are not sure about our provider status with your insurance company, please check with your insurance company or with our business office.
Managed Care
Managed health care is designed to provide most routine health care through your primary care physician. Many managed care plans either allow you to select a gynecologist as your primary care physician or see a gynecologist once or twice a year for regular gynecologic exams. Please contact your health plan directly if you have questions regarding coverage of specific services.
Contact Numbers
To schedule an appointment, please call 440.250.0696 during office hours. Please inform us of the reason for your visit so we can schedule the right amount of time to see you. Routine annual examinations can be scheduled several months ahead. Our staff will send you a card to remind you of your appointment.
Inclement Weather Policy
If we are closed for a full day or part of a day (delayed opening or early closing) due to inclement weather, our staff will attempt to contact each patient directly by phone. However, please call the office to reschedule your appointment if we don't reach you and always call the office prior to coming in for an appointment if we are experiencing severe storms or other inclement weather.
Cancellations
If you must cancel or reschedule your appointment, please call our office as soon as possible, so that we may accommodate other patients and reschedule you for a more convenient time.
After Hours Information
If you have an urgent medical problem after hours, please call 440.356.7829. Our answering service will take your phone number and brief description of the problem, so that a health care professional can return your call promptly. If you believe the situation is life-threatening, do not delay. Call 911 or go to the nearest emergency room. We will be contacted by the hospital staff.